Owning a library card is a privilege. Protect it. Your library card is nontransferable and should be treated like a credit card. Avoid liability for misuse by reporting your lost or stolen library card immediately. Keep your record current by informing the library of any changes in your personal information.
Present your library card when checking out materials. Your card is good at any of Omaha Public Library's 12 locations and allows you to apply for privileges at reciprocal locations.
When a library card is due for renewal, the patron is required to appear in person, with proper identification, and pay any fees due in order to renew the account for full privileges.
Check-out is limited to forty (40) items per account and is subject to limitations. The number of specific types of items (such as DVDs, PlayAways, and other popular items) may also be limited due to popular demand.
Most items may be checked out for 21 days with four renewals permitted, unless the items are requested by other patrons. However, renewals are not guaranteed. New popular items may have a 7-day or 14-day checkout period with no renewals permitted.
Up to 10 total DVDs can be checked out on an account. DVDs with one or two discs may be checked out for 7 days and DVDs with 3 or more discs may be checked out for 14 days, with four renewals permitted, unless the items are requested by other patrons. However, renewals are not guaranteed.
Checkout privileges are suspended if a patron owes more than $10.00 or has more than 10 items overdue. All fees must be paid in full when the patron’s library account is due for renewal. (Board policy October 1, 2000)
Materials and Fines:
ALL checked out materials (juvenile, young adult, and adult) will accrue fines. However, juvenile items checked out on a juvenile account receive a 60-day grace period. There is no grace period for adult or young adult items.
Fees Charged for Lost or Damaged Items
Treat your library card as you would a credit card. You are responsible for any items checked out on your card, including a replacement cost. We understand that mishaps occur - if you've incurred fees that you cannot pay in full, the library may extend a payment plan so that you can maintain borrowing privileges.
Please handle library materials with care. We suggest carrying borrowed items in a plastic bag during inclement weather. Heat can ruin items. Do not leave any type of media in a hot car or window.
Return materials that are part of a set, including disks, inserts and booklets, together.
There are multiple ways to pay a fine/fee.
Online - Use your credit card or debit card to pay online.
In Person - Pay by cash, check, debit card, credit card, or money order at any location of The Omaha Public Library during regular operating hours.
Mail - Mail check/money order to: Omaha Public Library, Attn: Circulation Department, 215 S. 15th St, Omaha, NE 68102. Please include your library card number so your account is credited.
Over the Phone - Credit card payments can be taken over the phone. Please call 402.444.4800 to pay via phone.
Note: The Omaha Public Library only accepts Visa or Mastercard.
All Clear Program - Youth aged 11-18 with $10 or more in overdue fines (not including lost or damaged fees) can clear their records and regain checkout privileges while gaining valuable experience through volunteering.
The Facts about Omaha Public Library’s HOLD System
● A patron can make up to 40 requests with some limitations
● A patron can have up to 40 items on hold at one time with some limitations
● Patrons may place their name on a request list for most items (except Best Seller Express copies) and may select any of our 12 locations for pick-up.
● Requests for specific items are filled with the first available copy in the library system when the patron's name moves to the top of the request list.
● The patron will be notified once an item is on hold for him/her by one of the following methods, beginning the day after the hold is triggered:
1. automated telephone call (automated calls are made seven days a week)
2. email (sent Monday through Friday – not on weekends or holidays)
3. printed notice (mailed Monday through Friday – not on weekends or holidays)
4. text message (automated text messages are sent seven days a week)
● The type of notification is selected by the patron at the time the library card is issued
● To change the notification method, a patron should call or visit any of our 12 locations and ask staff at the check-out desk to make the change
● The library will hold an item 7 days once a hold is triggered
Patrons may also cancel holds/requests through the automated telephone system (444-4100) or on line – patron will need the library barcode number and PIN on the account in order to perform these functions.